Workforce
How NICE Workforce Management Is Quietly Changing the Way Contact Centers Operate
There is a certain kind of chaos that lives in a call center that is always busy. Calls coming in faster than agents can answer them. Someone is…
Articles by Alexandra Combs, page 6
Explainers
ADP Workforce Now Payroll Is Trusted by 90,000 Companies — But Is It Actually Worth It?
When the owner of a construction company changes payroll providers, they expect things to get easier. At the end of the month, billing has to include every overtime…
Workforce
Infor Workforce Management Is Quietly Changing How Large Companies Handle Labor
In most large businesses, there comes a time when the difference between the staffing plan and actual operations is painfully clear. For example, a hospital floor that is…
Explainers
Strategic Workforce Planning Is No Longer Optional — It’s How Businesses Survive
Companies that always have the right people at the right time are going through a quiet change in their HR departments. It's not just luck, and it's not…
Workforce
UKG Workforce Is Quietly Reshaping How Companies Manage Their People — Here’s What That Actually Means
A joke in the IT world goes that a sysadmin only learns about a new enterprise software rollout when they get a server request that needs to be…
Employment law and rights
Why the “Know Your Rights” Poster on Your Breakroom Wall Just Became a Legal Landmine
The majority of breakrooms have the same appearance. A microwave that has seen better days. A coffee maker with an unofficial cleaning schedule no one follows. Additionally, there…
Workforce
Drug Testing in the Age of Legal Weed: The 2026 Compliance Puzzle Employers Keep Failing
A manager in an HR department is staring at a positive drug test and wondering if taking action will result in legal action against the company. In 2026,…
Finance
Why Your Next Job Offer Might Come With a Clawback Clause
A financial analyst posted something on Reddit a few years ago that subtly struck a chord with thousands of employees: she had signed her sign-on bonus with a…
Workforce
The July 1 Avalanche: Dozens of New Workplace Laws Just Hit American Employers at Once
The way employment law develops in this nation is subtly unrelenting. The majority of employers anticipate January to be the reset month, when new regulations take effect, handbooks…
Workforce
The Child Care Workforce Is Collapsing in Plain Sight, The Data Has Been Screaming for Years
A woman in Maryland has been in charge of an early learning center for thirteen years. She serves 150 children, employs about thirty people, and has seen her…
