Independent information on work and the labour market. Not a government website.
Independent information on work and the labour market. Not a government website.
Topic
The latest developments in work, data and policy.
Every contact center manager is familiar with this particular moment. It typically shows up around 9 a.m. on Mondays, when half the floor is running late and call volume surges beyond anyone's expectations. Supervisors rush. Clients wait. A spreadsheet is…
Employment law and rights
It told her she had won $42,949,672.76. Someone was making a ticket. The lights went out. There were groups of people. A 40-cent bet on a Sphinx Wild…
Employment law and rights
The thing that led to this lawsuit is almost too simple to be true. When a passenger gets on the plane, there is no window where they thought…
Workforce
It was normal to fill out the EEO-1 report in the United States for almost 60 years. Companies with 100 or more workers sent the federal government annual…
Economy
When people leave a small town, there is a certain kind of silence that sticks around. Shops close in the middle of their leases. Schools join together. The…
Employment law and rights
A specific type of institutional optimism can be found in the term "blue-ribbon commission." It indicates that someone in a position of authority has identified an issue, called…
