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Latest updates, news, trends in workforce, data, demographics and all necessary information that you must know
Every contact center manager is familiar with this particular moment. It typically shows up around 9 a.m. on Mondays, when…
Right now, there is a manager somewhere, probably in a mid-sized tech company, whose calendar looks like abstract art. That…
The fight over the law isn’t quite big enough to make the front page. There will be no emotional floor…
The case in court between Christopher Barrett, Bungie, and Sony Interactive Entertainment is over. Barrett confirmed the settlement on July…
There is something not quite right about how this turned out. Amazon is one of the biggest stores in the…
It told her she had won $42,949,672.76. Someone was making a ticket. The lights went out. There were groups of…
The thing that led to this lawsuit is almost too simple to be true. When a passenger gets on the…
It was normal to fill out the EEO-1 report in the United States for almost 60 years. Companies with 100…
When people leave a small town, there is a certain kind of silence that sticks around. Shops close in the…
A specific type of institutional optimism can be found in the term “blue-ribbon commission.” It indicates that someone in a…